Thank you for visiting dfwbuymyhouse.com, this Privacy Policy describes the personal data handling policies of our Company. 

Datos personales que recogemos o tratamos

This site captures some information about you automatically utilizing background local storage and session storage technologies named (“Cookies”) in order to improve the user experience. Those Cookies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of this Website (including certain third-party services and features offered as part of our Sites). Examples of information of this type are your IP address, the browser you are using, the operating system you are using, the pages on this Website that you visit and details of your transaction activity, such as the amount, date and time for each transaction.  When we use Cookies, we may use “session” Cookies that last until you close your browser or “persistent” cookies that last until you or your browser delete them. You may change your browser setting to decline the use of Cookies.

We use Google Analytics, a web analytics service of Google Inc. which uses cookies to identify the frequency of use of certain areas of our Website and to identify preferences. You can deactivate Google Analytics using a browser add-on if you do not wish the analysis to take place. 

You can download the add-on here:  https://tools.google.com/dlpage/gaoptout.

We also collect information that you provide to us voluntarily. We collect personal information from you when you request a quote, respond to a survey, fill out a form, sign up to receive newsletters, advisories, announcements and invitations and contact us by phone, email or any information through the section Contact Us on our Website. To set up an account or request a quote, we require first and last name, company name, email, business address and shipping address.  A phone number is optional. To purchase products, we will also require payment card information. To request a quote, we require your first and last name, company name and email.

We do not knowingly collect information from users of our Website under the age of 18 and/or their internet usage, and such persons are not authorized to use the Website. By using the Website, you represent that you are at least 18 years old. You also represent, by accessing or using the Website, that you are of legal age to enter into legal agreements, or if you are not, that you have obtained your parent’s or legal guardian’s consent to accept the terms in this Privacy Policy.

Cómo utilizamos los datos

To process transactions. Your personal information will be used for the express purpose of delivering the purchased product or service requested;

To improve our Website. We continually strive to improve our Website and their offerings based on the information and feedback we receive from you. We also collect information on website traffic patterns on a macro-scale which is not tied directly to your personal information;

To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs;

To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. If at any time, you would like to unsubscribe from receiving future emails from our Company, we include detailed unsubscribe instructions at the bottom of each email. 

To send services guides and other communications to keep you updated on our most current services. We may also use your address to send you occasionally new service announcements. You may elect to opt out of either of these uses of your mailing address by contacting us. To fulfill legal obligations we have to governmental authorities or other third parties For other legitimate business purposes.

Con quién compartimos datos personales

The Company is a provider of services headquartered in the United States, and as such may need to share information with internal personnel. We may also share your personal data to third parties who perform services on our behalf, including without limitation our service providers, credit card processor, technology providers and professional advisors. 

We may disclose any information we have about you (including your identity) if we determine that such disclosure is necessary in connection with any investigation or complaint regarding your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our or our affiliates’ rights or property, or the rights or property of visitors to or users of the Website.  We reserve the right at all times to disclose any information that we deem necessary to comply with any applicable law, regulation, legal process or governmental request. We also may disclose your information when we determine that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

Motivos para utilizar sus datos personales

We rely on the following legal grounds to process your personal information:

Consent. Some uses of your personal data as described in this Privacy Policy are subject to your consent, such as marketing email communications.  To withdraw your consent, please email us or contact us.  You may also refrain from providing, or withdraw, your consent for Cookies via your browser and mobile settings.

Performance of a Contract. We may need to collect and use your personal information to enter into a contract with you and to perform services and deliver products that you request. 

Legitimate Interests. We may use your personal information for our legitimate interests to provide our products and services and to improve our Website and their content.  We may use technical information as described in this Privacy Policy and use personal information for our marketing purposes consistent with our legitimate interests and any choices that we offer or consents that may be required under applicable law. 

Compliance with Legal Obligations. We may use your personal information as necessary to comply with our legal obligations.

Protección de sus datos personales

We retain the personal data we collect for so long as reasonably necessary to fulfill the purposes for which the data was collected and to perform our contractual and legal obligations. Notwithstanding the generality of the foregoing, we store email addresses until the user requests to be unsubscribed or removes themselves through any self-service tools offered to the user. 

We take reasonable administrative, physical and technical precautions to protect your personal data and communications between us.  Our Sites are equipped with Secure Sockets Layer (SSL) technology. SSL protocol is the industry-standard to enable encrypted, authenticated communications across the Internet. SSL uses public key encryption mechanisms, one of the strongest encryption methods available to protect data sent over the Internet. Customer information sent is not discernible to anyone except the recipient. Browsers that support the SSL encryption technology are called secure browsers. Online orders must be placed from a secure browser. Most current browsers are secure, such as Google Chrome, Mozilla Firefox, Internet Explorer, and Apple Safari. Your browser will automatically enter the secure mode when you make purchases. If you do not have a secure browser and would like to place orders, please contact our Sales department for assistance.

Additionally, we use Secure Sockets Layer (SSL) software, the industry-standard Internet security protocol, to secure your credit card information. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as it’s transferred over the Internet. We do not retain credit card information in our systems.

No Internet or e-mail transmission is ever fully secure or error free, however.  We therefore cannot guarantee absolute security of your data, and we are not responsible for processes and networks that we do not control.  Users assume the risk of security breaches and the consequences resulting from them.  Please be careful in deciding what information you send to us via email or over the Internet.

Enlaces a otros sitios web

This Website may contain links to other websites for your convenience or information.  These websites may be operated by companies unaffiliated with the Company, and we are not responsible for the content or privacy practices of those websites.  Linked websites may have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit the websites. 

Con quién compartimos su información

We want you to understand when and with whom we may share personal or other information we have collected about you or your activities on our web site or while using our services.

Personal information. We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:

Proveedores de servicios autorizados: Podemos compartir su información personal con nuestros proveedores de servicios autorizados que realizan ciertos servicios en nuestro nombre. Estos servicios pueden incluir la realización de pedidos, el procesamiento de pagos con tarjeta de crédito, la entrega de paquetes, la prestación de servicios de atención al cliente y asistencia de marketing, la realización de análisis comerciales y de ventas, el apoyo a la funcionalidad de nuestro sitio web y el apoyo a concursos, sorteos, encuestas y otras funciones ofrecidas a través de nuestro sitio web o la realización de comprobaciones de antecedentes de profesionales inmobiliarios. También podemos revelar información a agencias de cobro y/o de crédito por cuentas de Service Professional vencidas. Estos proveedores de servicios pueden tener acceso a la información personal necesaria para desempeñar sus funciones, pero no están autorizados a compartir o utilizar dicha información para ningún otro fin.

Afiliados de marketing: Cuando usted es referido a nosotros a través de un afiliado de marketing de terceros, podemos compartir su dirección de correo electrónico, y otra información que usted proporcione, a dicho afiliado de marketing.

Socios comerciales: Cuando usted realiza compras, reservas o participa en promociones ofrecidas a través de nuestro sitio web o nuestros servicios, podemos compartir información personal con las empresas con las que nos asociamos para ofrecerle esos productos, servicios, promociones, concursos y/o sorteos. Cuando usted decide participar en una oferta o programa de un determinado comerciante, nos autoriza a facilitar su dirección de correo electrónico y otros datos a dicho comerciante.

Other Situations. We also may disclose your information: In response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.

When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our website terms and conditions or other agreements or policies.

In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. These entities or their servers may be located either inside or outside the United States.

Aggregated and non-personal information. We may share aggregated and non-personal information we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our websites and on websites of third parties. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our website and the most popular features or services accessed. This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find of interest and to target content and advertising.

Sus opciones sobre la recogida y uso de su información

At any time a consumer user can choose to no longer receive commercial or promotional emails or newsletters from us by accessing your user account and opting out. You also will be given the opportunity, in any commercial e-mail that we send to you, to opt out of receiving such messages in the future. It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them.

Blogs, tablones de anuncios, reseñas y salas de chat

We may provide areas on our websites where you can post information about yourself and others and communicate with others, as well as post reviews of products, establishments, contractors, and the like, or upload content (e.g. pictures, videos, audio files, etc.). Such postings are governed by our Terms of Use. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you may not be able to edit or delete such information.

Privacidad infantil

Our website is a general audience site, and we do not knowingly collect personal information from children under the age of 13.

Visitas a nuestros sitios web desde fuera de Estados Unidos

This Privacy Policy is intended to cover collection of information on our website from residents of the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

Ausencia de derechos de terceros

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

Sitios de terceros

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third party websites that are linked to from this website. The inclusion of a link on the website does not imply endorsement of the linked site by us or by our affiliates. If you submit personal information to any of those third party sites, your information is governed by their privacy policies. Carefully read the privacy policy of any site you visit

Terceros proveedores

We also work with vendors and partners in operating and improving the Webiste. These vendors and other partners include advertisers (including both banner and text advertising), retargeters and web analytics companies, including Google Analytics (we have enabled, among others, Google Analytics Demographics and Interest Reporting). These partners and vendors use cookies, web beacons and other technologies to collect information about your online activity (e.g., the sites and pages you have visited at the Site and at times other third party sites) in order to: help manage ad campaigns, understand user interests and trends and deliver personalized content and advertising to you while you are on the Site or on other sites. You can opt out of some of these uses of cookies and other technologies through third party sites, but this may alter the ability to use our Site.

Seguridad

No data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have any questions about the security of your personal information, or if you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “How to contact us” section below

Cambios en la política de privacidad

We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our information practices, and any such amendments shall apply to information already collected and to be collected. Your continued use of the Website after any changes to our Privacy Policy indicates your agreement with the terms of the revised Privacy Policy.  Please review this Privacy Policy periodically and especially before you provide personal data to us.  If we make material changes to this Privacy Policy, we will notify you here, by email or by means of a notice on our home page.  The date of the last update of the Privacy Policy is indicated at the top of this Privacy Policy.

Cómo ponerse en contacto con nosotros

If you have any questions about this Privacy Policy or our information-handling practices, or if you would like to request information about our disclosure of personal information to third parties for their direct marketing purposes, please contact us by email.